NielsenIQ Hiring for Tech Delivery Specialist (SAM Admin and Flexera) Job at Chennai Full Time

About this Job:

As a SAM (Software Asset Management) Technical Tool System Administrator in the Enterprise IT group, you will work closely with the Software Asset Managment Team, IT Infrastructure Team, and Flexera Vendor to lead the day-to-day technical upkeep and maintenance for the Flexera (FMNS) infrastructure. You will be a part of and support the team responsible for software compliance. The software compliance team will use Flexera to manage software lifecycle management. You may be asked to aid in executing SAM related projects. Our mission is to maximize the value of IT software assets by managing processes, controlling costs and driving compliance to mitigate risk.

Rationale:

The candidate will lead a Flexera, Service Now, Active Director integration project. Candidates will ensure Flexera data connections of Service Now and Active Directory are maintained as we undergo a Flexera and Serview Now upgrade.

Responsibilities:

• Provide system administrative support in maintaining a software asset management tool
• Provide infrastructure support services ranging from server lifecycle, Flexera upgrades, reinstallations, and uninstalls
• Maintain and troubleshoot external connections to Flexera to ensure accurate data is ingested from Active Directory, Service Now, and other infrastructure connections
• Maintain and troubleshoot SAM tool reporting issues such as inventory, beacon, or agent reporting
• Work with our SAM tool vendor to troubleshoot production bugs as well as similar technical activates
• Work with our Infrastructure team to ensure server maintenance cycle standards are kept
• Work with technology teams to ensure that all ‘in-scope’ devices are reporting into the Flexera database and decommissioned devices are reflected in a timely manner
• Contribute to software process improvements and automation

• Minimum of 3 to 5+ years of experience in a tool system administration role
• In-depth knowledge on Flexera(FNMS) infrastructures components and functions or equivalent SAM tools
• Should have hands-on experience with installation, integration, configuration and full deployment of Flexera FNMS suite of products or equivalent products
• System Administrative Experience with Software Asset Management tools, such as: Flexera(FMNS), Service Now or Aspera
• Should have integration experience with implementation of various API/Connections
• In-depth knowledge of SQL and script writing
• Understanding of end Point Management and inventory tool sets such as SCCM, Tanium, Intune, etc.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to detail
• Working knowledge of current IT technologies and full understanding of industry practices
• Experience with IT Software procurement life cycle and best practices
• Strong problem-solving with excellent verbal and written communication skills
• Advanced interpersonal skills ability to work effectively with internal contacts and vendors
• Self-motivated, tenacious with ability to work independently

Additional Information

• Knowledge of vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors (IBM, Oracle, CA, Microsoft).
• Strong data analysis and manipulation skills including strong MS Excel experience.
• To assist in pulling various Flexera inventory reports and assist in Forensic analysis

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/