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Job Description
What You’ll Do The support analyst will be helping Oracle Internal sales users via chat & provide technical/business support on applications used by them on a day today basis.
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Career Level – N/A
Responsibilities
- Your responsibilities include:
Job duties are varied and complex, needing independent judgment and include but are not limited to:
Provide 1st level of support on the Sales end to end processes.
Solve and resolve simple to complex queries.
Participate in testing of new applications.
Meet GSCO Support KPIs and targets.
This is a work from office role with 24/7 shifts
Undertake admin responsibilities as required.
Keep current on new releases and enhancements.
Required Skills/Experience
What You’ll Bring
Required Experience, Skills and Qualifications
Good communication, interpersonal, and analytical skills.
Ability and desire to provide excellent customer-service to internal customers.
Ability to work independently and in a dynamic environment.
Excellent English skills both written and verbal.
Strong problem-solving skills.
Flexibility to working in shifts.
Proactive, great teammate.
Positive and “Can Do” Attitude.
Results orientated.
Good PC skills, esp. in Word/Excel.
Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Apply Now
Create the future with us. Apply now.
Visit oracle.com/careers and search for Job # 225641 or contact [email protected] to apply.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
