Roles & responsibilities –
1) Monitoring of Infra including server health checkup, network link monitoring & reporting.
2) Port/service monitoring of server.
3) Application knowledge like Apache Tomcat & Web server (HTTP)
4) Hands on operating system like Redhat linux & VM ware
5) Software installation, configuration & troubleshooting
6) User management & patch management using yum/ manual
7) Server & application hardening knowledge 8) Client & vendor co-ordination
9) Application bug fixing & deployment
10) Ticket tool knowledge, Incident management, change management & capacity management
11) Audit like PCI-DSS, ISO & IS knowledge
12) Cloud (Azure/Aws/GCP) setup configuration knowledge
13) Willing to work in a 24×7 environment and provide weekend coverage, if needed.
14) Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
15) Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
16) Backup & restore knowledge
17) DR-drill activities & report preparation.
18) SSL certificate creation & installation
19) Networking knowledge & troubleshooting
20) Team Management & Monitoring tool knowledge 22) Strong knowledge of Linux, Cloud & networking skill & audit experience.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹500,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
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