Span of Control
This position reports to a manager in either Quality Management or Quality Control
Job Specifications
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering or related field of study.
2 year working with cloud providers AWS or Azure.
2+ year working in Linux and Microsoft OS environments.
2+ year scripting languages with at least one of the following: Bash or Python.
1 year using SCM tools such as Git, Subversion or Perforce is a plus
2+ year experience with Atlassian products (Jira, Confluence, Fisheye)
Excellent communication and written skills.
Special Skills & Knowledge
Atlassian Jira / DataCenter, Confluence and Fisheye
Knowledge in Jira, Confluence and Fisheye tuning is a plus
Linux bash / sh
Key Competencies
Solid experience and skills in Linux operating systems.
Excelled communication skills written and verbal in English
Dedicated to detail
Willing to walk the extra mile
Good documentation skills
Key Accountabilities
Strategic
Assure 24/7 support by implementing process and train other R&D members on how to recover minor failures.
Strive 99.9% uptime for the R&D tools environment
Partner with PKI IT to accomplish uptime
Operational
Administrate Jira, Confluence and Fisheye for Informatics R&D
Work with other PKI departments Administrators to keep the configuration consistent and as simple as possible
Maintain a Sandbox system
Assure fail-safe recovery and fail-safe recovery testing
Assure the environment is functioning and upgraded frequently
Assure upgrades on the sandbox are successfully repeated on production
Manage installed add-on’s
Manage required licenses
Work with Sr. Quality Management on Environment strategy
Work with Atlassian support to manage issue and achieve successful closure
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