We publish highly visible and influential rankings of international universities, including the qs world university rankings® which reaches a global audience of hundreds of millions of peopleQs receives over 55 million unique visitors to qs website properties each year, runs 300+ student recruitment events, works with over 1,500 higher education clients, and has 650+ employees in 20+ countries with 14 office locationsQs keeps growing organically, through acquisition and by recruiting top talent across key regions.
In november 2021 qs acquired studentapply, a digital ed-tech platform which connects students from all around world with global universities and simplifies the college and university application processIn launching this new division, qs now provides dedicated end-to-end enrolment support for students, education counsellors, and university partners through a team of expert qs student enrolment managersOur aim is to provide the best possible guidance, tools and support for students working directly with a qs enrolment manager, through our authorized educational agency partners, college counsellors, or other recruitment partners within the regionOur goal is to provide an exceptional experience and help students and recruitment partners find the best possible options for their international education journey.
The role:
The successful candidate will be a proven self-starter with the ability to work across multiple channels to support student enrolments to qs partner institutionsThe role will focus on supporting students and parents seeking to work with the qs expert enrolment managers to support their study abroad journeyThe role requires being equally comfortable working with students, parents and a wide range of qs team membersMost importantly, the successful candidate will believe in our mission of enabling motivated students to access the best education options around the world.
This role will report to the senior partnerships manager, east india.
Key responsibilities include:
Student engagement and activation
O supporting qs online or offline events in the region
O deliver in-person and online presentations for students and parents, to inspire students in curating their college aspirations
O counsel prospective students through their university enrolment journey
O promote the merits of applying to universities via the qs platform, as well as the other benefits it brings
O work closely with regional leaders and colleagues to identify and stay on top of industry trends and new students’ opportunities
What’s in it for me?
Opportunity to play a key role in developing a new part of qs focused multi-channel enrolment support
Opportunity to lead the development of qs student enrolments across east india with potential for significant growth and management potential
Opportunity to earn above a base salary with uncapped bonus potential
The ideal candidate will have:
Demonstrated knowledge and experience
4+ years’ experience in sales and customer service within the international higher education space
Expertise in institutions, admissions requirements, and visa processes for major study destinations (usa, canada, uk, eu, australia)
Experience working with an educational agency and/or international institutions as a representative is a plus
Experience prospecting and qualifying student inquires using local knowledge
Experience delivering high levels of customer service to recruitment partners, students, and families
Knowledge of the international education industry, local high school networks, local universities, and education agents in your territory
Technical skills and qualifications
Working knowledge of spreadsheets, microsoft word, powerpoint and outlook
Experience working with a crm (hubspot, salesforce, etc.)
Ability to work across cultures and languages
Advanced english skills are a must
Behavioural competencies
Strong presentation and public speaking skills
Exceptional interpersonal, verbal and written communication skills
Strong problem-solving skills with the ability to handle objections
Ability to thrive in a collaborative environment
Aptitude for prioritizing tasks with a high attention to detail to ensure information accuracy
Strong organisation and project management skills
Ability to understand critical issues and bring appropriate resolution to complex issues
A few things that make qs a great place to work include:
Competitive package including base salary and uncapped bonus potential
Flexible working arrangements, including the option of working-from-home
Vibrant social environment and multicultural, multinational culture, strong team spirit
Focus on welfare –global wellness team, calm app, eap and health plan, mental health first aiders, diversity and inclusion initiatives
Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme
Support for volunteering and study leave
Support, learning, and growth opportunities across qs teams (digital & events, marketing, product design, enrolment solutions, regional qs enrolment team leaders, and more)
Student retention, servicing, and conversion
O respond to inbound inquiries from students and parents
O nurture and keep track of assigned student leads and report their progress to regional leaders
O collaborate with admissions and regional team members to assist the assigned students in all key stages of their enrolment journey – university search, application management, document submission, offer acceptances, visa processing and pre-departure prep
O stay up-to-date with university destination, programmes, entry requirements and any other knowledge required to champion student servicing and conversion
Hiring insights
Job activity
Posted 30+ days ago