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About Rocketlane
Rocketlane is a SaaS startup founded in April 2020 by Srikrishnan Ganesan, Vignesh Girishankar, and Deepak Balasubramanyam. Before Rocketlane, they built a successful in-app messaging startup that was acquired by Freshworks(NASDAQ: FRSH) in 2015.
Rocketlane launched in June 2021 and was #1 Product of the day on Product Hunt. It has a fast-growing, global customer base, including LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, and many more.
Rapid early traction and customer love has catapulted Rocketlane to be recognized as a Leader in the G2 Category of Client Onboarding. Rocketlane has raised $21M in capital from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.
Rocketlane offers a first-of-its-kind collaborative customer onboarding platform that enables businesses to onboard their customers better, faster, and smoother. It helps speed up revenue recognition and grow NRR for the vendor and enables faster time-to-value and a delightful customer onboarding experience.
The Executive Assistant provides administrative and operational support to the Chief Executive Officer (CEO). Please note that this is a fully remote, part-time position in the MDT time zone (i.e. 9 PM – 1 AM IST).
The role may convert to a full-time position as the Company progresses, and the JD below is a reflection of what the full-time role may look like. Interested folks can write to us at [email protected]
What you’ll do :
- Manage CEO’s calendar. Proactively optimizing the calendar to ensure time is being leveraged and spent effectively and efficiently.
- Research all the meetings on the CEO’s calendar each day and share notes on them in advance. notes on the people, companies, etc.
- Sort and triage mail; maintain e-mail and other address directories
- Keep the CEO advised of time-sensitive and priority issues, ensuring appropriate follow-up.
- Manage email inbox, and social media handles (including Twitter, LinkedIn and Instagram) and assist with ghostwriting emails, posts, etc.
- Provide meeting support through attending meetings on behalf of the CEO, taking notes, writing action items, and noting follow-up items.
- Assist and provide coordination support for organizing events, programs, webinars, podcasts etc., wherever required.
- Act as a force multiplier for the CEO in any other area where that is needed.
- Maintain paper and electronic filing systems.
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Most importantly, maintain confidentiality at all times.
About you:
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Minimum 5 years of experience working in a corporate environment providing executive-level support, preferably to the CEO
- Experience with researching topics and cold outreach
- Experience working at a tech startup would be strongly preferred
- Excellent verbal and written communication skills
- Highly organized with meticulous attention to detail
- Familiarity with using platforms like Notion, Slack, etc. would be helpful but not necessary. Comfort with G-suite / Microsoft Excel would be a must.
- Proactive, capable of anticipating needs and taking initiative, requiring little direction
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Willingness to step in to assist and support others when necessary
What’s in it for me?
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Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. -
Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn. -
Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate. -
Growth: You could easily and quickly transition into other roles you might like. -
Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action. -
Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more!
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