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The customer delight executive is responsible for providing excellent customer service to our customers. This includes answering questions, resolving issues, and providing support for our products and services. The ideal candidate will have a strong understanding of customer service principles, excellent communication skills, and a passion for helping others.
Key responsibilities:
1. Answer customer questions and inquiries via phone, email, and chat
2. Resolve customer issues in a timely and efficient manner
3. Provide support for our products
4. Work with other members of the team to ensure that customer needs are met
5. Stay up-to-date on product changes
6. Develop and implement customer service processes and procedures
7. Conduct quality assurance reviews of customer service interactions
8. Provide feedback to team members
9. Represent the company in a professional and positive manner
Benefits:
1. Competitive salary
2. Opportunity to grow and develop your career
3. Fun and collaborative work environment
If you are a quirky, passionate, and customer-oriented individual, we encourage you to apply for this exciting opportunity.
1. Someone who is a problem solver/ answers logically
2. Start-up oriented mindset
Annual CTC: ₹ 3,50,000 – 5,00,000 /year
Scalent aims to offer hassle-free recruitment solutions to its clients in a time-bound manner. Here at Scalent, we are committed to exceeding our client’s expectations and enabling them for long-term success. With a significant amount of experience and expertise in the recruitment industry, be it with established organizations or start-ups, we understand the nuances and the challenges of a recruiter as well as of a job seeker. We are passionate to bridge this gap in an efficient and effective way.
