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Why SoftwareONE? SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing. SoftwareONE’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 8,300 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareONE’s shares (SWON) are listed on SIX Swiss Exchange. For more information, please visit https://www.softwareone.com/e. SoftwareONE Holding AG, Riedenmatt 4, CH-6370 Stans The role Summary Working in a team environment, the Associate Consultant/Consultant- SAM will assist customers in understanding and managing their software licensing entitlement on Flexera FNMS/Flexera One, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding SoftwareONE’s licensing opportunities and building more-profitable, long-term relationships with our customers. They will assist customers to manage applications life cycle including managing End to end SAM process, compliance Positions, renewal management, system health check and build a documented, collaborative SAM evaluation process. Key Accountabilities/Responsibilities for the Role • On-going support of customer’s entitlement for different publishers (tier 1,2,3,4) • Performing reconciliation analysis for different publishers • Creating customized reports as per customer requirement from Flexera • Analyzing & consulting customer’s entitlements for multiple publishers • Providing SAM Analysis & Recommendations • Analyze customer’s license contracts • Analyze customer’s data – Entitlement & Inventory • Creating Compliance Reports for the customers • Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services • Leading the execution of projects by managing tasks executed by supporting team members and yourself • Creation of reports/documentation as per engagement requirements • Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team • Execution of individual tasks on projects based on the guidance provided by the TL’s • Task specific & cross service training for the associated/eligible team members • Support the TL on managing team’s utilization • Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. • Accurate Completion & submission of the Quality Checklist for each task • Ensuring 100% process adherence and delivery within the defined SLA What we need to see from you Experience/Skills Required: • Professional experience/Knowledge in licensing industry with successful SAM Management / software licensing experience across publishers. • Understanding of different publisher licensing models • Understanding of different licensing agreements and Publishers EULA. • Copyright knowledge for software licensing • Good Hands-on Experience/Knowledge with FLEXERA FNMS/Flexera One (Operations) is required for the role. • SAM Accreditation • Good in Microsoft Excel & PowerPoint. • Open to travel, if required. Core Capabilities: • Strong Methodical skills • Strong Analytical skills • Strong presentation & communication skills • Quality oriented personality Functional Capabilities: • Highly motivated and result oriented • Strong organization, multitasking and time management skills • Solid Problem solving and consultative skills Personality: • Outstanding ability to think creatively, and identify and resolve problems • Motivate & inspire team members • Keen on detailing and logical reasoning • Maintain healthy group dynamics • Provide guidance to the team based on management direction • Ability to professionally interact with people of diverse cultures and regions • Ability to juggle multiple projects/activities simultaneously • Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. • Recognize & celebrate team & individual accomplishments & exceptional performance • Strong presentation, communication, organization, multitasking, and time management skills • Strong networking abilities. • Flexible to work in multiple shifts Job Function Cloud & Software Services
Experience/Skills Required: • Professional experience/Knowledge in licensing industry with successful SAM Management / software licensing experience across publishers. • Understanding of different publisher licensing models • Understanding of different licensing agreements and Publishers EULA. • Copyright knowledge for software licensing • Good Hands-on Experience/Knowledge with FLEXERA FNMS/Flexera One (Operations) is required for the role. • SAM Accreditation • Good in Microsoft Excel & PowerPoint. • Open to travel, if required. Core Capabilities: • Strong Methodical skills • Strong Analytical skills • Strong presentation & communication skills • Quality oriented personality Functional Capabilities: • Highly motivated and result oriented • Strong organization, multitasking and time management skills • Solid Problem solving and consultative skills Personality: • Outstanding ability to think creatively, and identify and resolve problems • Motivate & inspire team members • Keen on detailing and logical reasoning • Maintain healthy group dynamics • Provide guidance to the team based on management direction • Ability to professionally interact with people of diverse cultures and regions • Ability to juggle multiple projects/activities simultaneously • Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. • Recognize & celebrate team & individual accomplishments & exceptional performance • Strong presentation, communication, organization, multitasking, and time management skills • Strong networking abilities. • Flexible to work in multiple shifts
Summary Working in a team environment, the Associate Consultant/Consultant- SAM will assist customers in understanding and managing their software licensing entitlement on Flexera FNMS/Flexera One, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding SoftwareONE’s licensing opportunities and building more-profitable, long-term relationships with our customers. They will assist customers to manage applications life cycle including managing End to end SAM process, compliance Positions, renewal management, system health check and build a documented, collaborative SAM evaluation process. Key Accountabilities/Responsibilities for the Role • On-going support of customer’s entitlement for different publishers (tier 1,2,3,4) • Performing reconciliation analysis for different publishers • Creating customized reports as per customer requirement from Flexera • Analyzing & consulting customer’s entitlements for multiple publishers • Providing SAM Analysis & Recommendations • Analyze customer’s license contracts • Analyze customer’s data – Entitlement & Inventory • Creating Compliance Reports for the customers • Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services • Leading the execution of projects by managing tasks executed by supporting team members and yourself • Creation of reports/documentation as per engagement requirements • Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team • Execution of individual tasks on projects based on the guidance provided by the TL’s • Task specific & cross service training for the associated/eligible team members • Support the TL on managing team’s utilization • Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. • Accurate Completion & submission of the Quality Checklist for each task • Ensuring 100% process adherence and delivery within the defined SLA
