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Job type full-time regular / permanent
Full job description
Job: corporate affairs and communications primary location: asia-india-mumbai schedule: full-time employee status: permanent posting date: 17/feb/2022, 9:30:57 am unposting date: ongoing about standard chartered we are a leading international bank focused on helping people and companies prosper across asia, africa and the middle eastTo us, good performance is about much more than turning a profitIt`s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, here for goodWe`re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisationThis in turn helps us to provide better support to our broad client baseThe role responsibilities
This role is responsible for the strategy and delivery of external and internal (people and culture) communications across india (bank & gbs), and to build stronger brand profile and employee experiences through various channels, platforms, and partners
Strategy
Provide strategic and tactical communications advice to the india chief executive officer (ceo) and country management team (cmt)
Proactive management of reputational risks; working in partnership with the cmt, cabm asia head and group cabm peers
Support the head of cabm, india & south asia in building the external and internal profile of the india franchise, india ceo, cmt and the bank and businesses within india – including the proactive identification of opportunities for external profiling.
Work closely with the group and country teams to ensure alignment of the bank’s communications objectives and activities
Key stakeholders
Internal
Country & regional level:
India ceo
Head cabm india & south asia
Country management team
Head cabm asia
Head communications asia
Group level:
Group internal comms and culture comms teams
Group executive comms and strategic media, reputation & issues management heads
Strategic communications partners – corporate, commercial & institutional banking (ccib), consumer, private and business banking (cpbb), employee comms
External
Media editors and journalists (local media, key online influencers)
Agency partners
Think tanks, event organisers
Other responsibilities
Develop and implement the india external and internal communications plan, including managing and organising india ceo’s internal engagement programmes
Build external profile of our india franchise, with a focus on strategy, business capabilities and achievements, thought leadership, management expertise, community initiatives
Maintain control of issues that have the potential to cause reputation damage to the bank
Develop and maintain key message documents and maintain key data points that back up the bank’s strategic corporate plan
Define the strategy, approach, and best practices in which information and ideas are shared between ceo/country management team and regional colleagues – working in partnership with human resources and regional peers to design campaigns, provide strategic inputs to global campaigns and to drive culture transformation
Work with regional and country business communications teams and key stakeholders to ensure a coordinated approach to communications
Drive an insights-driven and measurement focused approach that sets clear objectives and metrics, and measures key results for all initiatives to assess impact of our efforts and drive a continuous improvement approach.
Drive utilisation / exploit new technologies / channels to enhance communication internally.
Our ideal candidate
Functional knowledge & experience
A communications expert with at least 15 years in an external and internal communications role in a financial institution or international conglomerate
At least a bachelor’s degree in a communication or business-related discipline
Excellent spoken and written command of english.
Experience in driving external and internal communications strategies
Excellent working knowledge of media
Excellent relationships with the media
Skills
Ability to analyse sentiments and customise communications according to target audience; and effectively communicate complex ideas to diverse audiences
Strong stakeholder management skills, with the ability to provide sound and credible strategic advice, and constructive challenge to senior executives
Ability to operate with the highest integrity and discretion
Critical thinking skills to exercise judgement and continuously looking for better and more effective ways of working
Collaborative and able to encourage creativity, generate new ideas for effective implementation of business solutions
Ability to think on his/her feet and to respond calmly and effectively in high-pressure situations or environment
Possess excellent communication and presentation skills as well as in planning and organisation
Ability to lead and guide in the design, development of multi-channel communications campaigns, and championing the use of innovative communications vehicles and practice
Apply now to join the bank for those with big career ambitionsTo view information on our benefits including our flexible working please visit our career pagesWe welcome conversations on flexible working.
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