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Job type full-time regular / permanent
Full job description
Job: human resources primary location: asia-india-mumbai schedule: full-time employee status: permanent posting date: 20/jul/2021, 10:27:11 am unposting date: ongoing about standard chartered we are a leading international bank focused on helping people and companies prosper across asia, africa and the middle eastTo us, good performance is about much more than turning a profitIt`s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, here for goodWe`re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisationThis in turn helps us to provide better support to our broad client baseThe role responsibilities
The role of the resourcing relationship manager (rrm) is to create and own a resourcing strategy and delivery for india in line with global strategy but also taking into account local requirementsThey will need to work in close partnership with ceos, country management teams (cmts) and heads of hr to understand demand and ensure appropriate deliveryThey should be in frequent contact with the relevant resourcing specialist delivery hub teams to ensure alignment of specialist delivery & operations (sd&o) to the country / region hiring demand, driving excellence in service delivery and ensuring business stakeholder satisfaction with the overall hiring process and quality of candidatesThe resourcing relationship manager will manage a small team of in-country resources (e.gResourcing governance manager, resourcing support, onboarding specialist(s), but the primary duty should be relationship managementStrategy
Design a comprehensive short-term and medium-term plan for resourcing and relationship management in india, reflecting the bank’s strategic direction in key markets, products and new developments
Implement workforce planning / demand planning / capacity planning toolkits across the countries / region.
Responsible for the “commercialisation” of the resourcing function across the countries / region.
Conduct and share external market analysis to obtain relevant market intelligence which will enable the better identification of talent.
Feedback on effectiveness of global resourcing centre of excellence (coe) products and processes, as well as contributing to global resourcing strategy.
Business and performance management
Feed demand plans to specialist delivery & operations (sd&o) function in a timely fashion to enable efficient resource planning.
Monitor the quality of resourcing delivery from sd&o
Provide resourcing performance analysis and drive continuous improvement in resourcing services using data and reporting to offer insights to relevant stakeholders.
Demonstrate deep understanding of business environment and strategy in order to effectively articulate challenges and opportunities to the sd&o function.
Act as an escalation point for service delivery failures and partner with the business and sd&o teams to implement rapid resolution plans.
Processes
Inspire a focus on quality improvement at all times, looking internally and externally for best practice.
Close analysis of available metrics to understand service delivery challenges; work collaboratively to resolve these through drawing together all relevant stakeholders.
Work in partnership with the business to remove any obstacles to service delivery.
Partner with sd&o and hrbps to ensure roll-out of world class processes and tools to support resourcing excellence as well as embedding new processes and ways of working.
People and talent
Contribute to discussions regarding succession planning and internal hiring, as well as impact this will have on hiring decisions / strategy.
Mentor and coach direct reports, ensuring there is an embedded culture of appropriate reward and development
Ensure direct reports have the appropriate skills and tools to be able to provide an effective partnership to the business and the sd&o hub
Set appropriate tone and expectations with team and work in collaboration with partners
Sett and monitor job descriptions and objectives for direct reports and provide feedback and reward in line with performance against responsibilities and objectives
Create and maintain a culture of open communication at all levels which subsequently filters through to excellent customer engagement
Role model valued behaviours, leading by example.
Risk, control & governance
Accountable for resourcing-related risks in country / region of responsibility
Demonstrate a deep understanding of operational risks in areas of responsibility
Proactive risk management; remain vigilant in identifying and managing forward-looking risks, flagging potential problems to relevant stakeholders in advance of issues arising.
Act to minimise operational loss and audit failures and take proactive measures to respond to issues once they have arisen.
Drive a culture of continuous improvement, learning from past failures to ensure constant control and governance awareness and prevent reoccurrences.
Ensuring all reporting and metrics are delivered to pre-agreed standards
Embed the group’s valued behaviours and code of conduct across the team
Regulatory & business conduct
Display exemplary conduct and living by the group’s valued behaviours and code of conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the regionThis includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the group code of conduct
Work with the wider centre of excellence team to achieve the outcomes set out in the bank’s conduct principles: fair outcomes for clients; effective financial markets; financial crime compliance; the right environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Our ideal candidate
Expertise as the face of recruitment to senior stakeholders within a global context.
Demonstrated relationship and stakeholder management skills across diverse groups of people.
Have an extensive background in talent acquisition across functional and business areas for senior hiring.
Exceptional ability to communicate and collaborate across business and functional areas and geography.
Demonstrate exceptional and unrelenting ethical behaviour on a daily basis.
Be a subject matter expert when it comes to talent acquisition and recruitment – inclusive of process management and candidate management.
Apply now to join the bank for those with big career ambitionsTo view information on our benefits including our flexible working please visit our career pagesWe welcome conversations on flexible working.
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Posted 30+ days ago
