Teradata Hiring for MSTR Admin Job at Pune Full Time

Position Overview

Teradata is looking for highly motivated and experienced individuals to join our Managed Services team as a MicroStrategy Administrator. Applicants should have a proven track record with advanced analytical solutions applied across subject domains such as Digital, Marketing, Retail, Operations, Healthcare, and Technology.

Your primary focus will be on helping clients identify how they can drive more business value from data. This is a project-oriented position in offsite situations having accountability for managing client expectations while delivering the services and solutions associated with the Teradata database. The Consultant provides technical services related to analysis, design, build, performance tuning, testing and integration of all components of the Business Intelligence solution in conjunction with other project team members on a specific client engagement. This position will combine direct client consulting engagement activities, new solution development and analytics positioning responsibilities.

As a MicroStrategy Developer, you will:
Work in close coordination with customer MSTR developers.

Act as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.

Triage the cause of BI report failure

Escalate to the development team(s) for functional and procedural code/ structures change in the BI Reports and/or BI model

Escalate to Operations team and Customer on data issues

Escalate source system feed non-compliance to client source system owners

Coordinate release/publish of fixed BI Report and/or BI Model mappings as required

Work with users to resolve and troubleshoot report issues

Environment Administration

Application troubleshooting and tuning

Performance Tuning

Proactive Notifications and Alerts

Add, delete, and modify user login information

Maintain Analytic Environment Security Roles

Maintain access rights to Analytic Environment objects

Maintain metadata layer components of the Analytic Environment (Add, delete, and modify objects)

Monitor performance of Analytic Environment components

Report on performance and capacity of the Analytical Environment

Recommend additional performance and capacity planning services when undesirable trends are discovered

Maintain (add, delete, modify) Analytic Environment backup and restore processes

Monitor Analytic Environment backup/restore processes for successful completion

Escalate Analytic Environment backup/restore failures to second level support as required

Restart Analytic Environment backup/restore processes as required

Maintain Analytic Environment settings

Assist with migration and migration testing activities

Manage Analytic Environment system startup, shutdown, restart

Maintain admin. scripts on Analytic Environment servers

Environment Maintenance

Modify existing cube build processes as required

Modify existing SQL based reporting processes as required

Modify batch-oriented analytic processes as required

Site Log / Run book

Maintain site log to record changes and events related to the Analytic Environment

Update runbook to reflect changes made to reports, analytic model, or procedures in this service

Operational Communication

Maintain a service mailbox for capturing Analytic environment incidents

Utilize FCLs change management application to manage all changes to the analytic environment.

Communicate plans, and incident status to appropriate groups as established in the operations manual

Ensure change requests are appropriately logged and reviewed about affected users, work effort, implementation plan, estimated duration, and backout plan for changes. Assure appropriate resources are available.

Participate in weekly change control meetings

Update the Operations Manual to reflect changes made to reports, processes, or procedures in this service

Alert team members regarding corrective actions required due to performance and/or capacity utilization issues. Alert/escalation process to be documented in Operations Manual.

Service Management

Manage and coordinate activities of offsite resources

Manage day-to-day contractual obligations and changes

Manage resources to ensure service expectations are being met

Update and maintain operations documentation library

Participate in incident post mortem/root cause review

Provide monthly and quarterly input for the scheduled management reviews

Perform project compliance audits on quarterly basis

Present improvement opportunities to client during monthly and quarterly review meetings

Serve as a focal point for management and escalations of high impact problems

Identify opportunities (to improve service, reduce cost, increase availability, maximize ROI….)

Facilitate status calls with customer’s management team

Conduct quarterly service reviews

Maintain Risk Register

Maintain Issue Register

Create and Circulate Weekly Project Status Report to Stakeholders

Create and Circulate Monthly Project Status Report to Stakeholders

Distribute list of open/closed Incidents to customer

Qualifications

Bachelors Degree (or higher) preferably in Computer Science, Computer Applications, Information Technology or other related fields.

4+ years of hands-on experience in working with MicroStrategy.

Collect, cleanse, massage, and organize data in both SQL and No-SQL environments.

Fluency in SQL and good knowledge of relational databases.

Understanding of Agile software methodology.

MicroStrategy certification is a plus.

Experience on Tableau and/or PowerBI tools is a plus.

Candidate Profile

The successful candidate must –

Possess strong interpersonal and communication skills.

Be proficient in the use of both written and spoken business English.

Proven skills in creative-problem-solving of complex and advanced technical subject matter.

Possess a solid understanding of the value of data and how technology enables companies to compete better in the marketplace.

Collaborative team player, professional attitude with a strong drive and positive mind.

Be self-starter with a positive attitude, intellectual curiosity and a passion for analytics and solving real world problems.