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Roles and Responsibilities:
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
Job Type: Full-time
Salary: ₹30,000.00 – ₹40,000.00 per month
Schedule:
- Flexible shift
Ability to commute/relocate:
- Dehradun, Dehradun – 248001, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
