Location: Mumbai, India
We are seeking a TPL Mumbai Coordinator with outstanding communication skills and a deep understanding of tennis to join our dynamic team. The ideal candidate will demonstrate a strong interest in marketing, coupled with the ability to forge and nurture professional relationships to promote the adoption and usage of our premier TPL App within the regional tennis community.
– Actively market the TPL App by visiting tennis academies throughout Mumbai, aiming to enhance its visibility and encourage engagement among players, coaches, and administrative staff.
– Collaborate with marketing teams to develop and implement creative promotional strategies for the app, geared toward maximum reach and impact.
– Direct operations for the TPL Helpline, addressing inquiries and concerns from stakeholders including academies and individual players.
– Guarantee prompt and effective solutions to issues communicated through the helpline, ensuring a high level of user satisfaction.
– Serve as the primary contact for app users, maintaining open channels of communication and providing timely responses to feedback.
– Exchange insights with coordinators from other cities, incorporating their experiences to enhance the TPL App’s relevance and functionality in Mumbai.
– Take responsibility for resolving any questions or issues related to the TPL App and associated software activities, routing complex concerns to the appropriate personnel.
– Offer essential support to affiliated tennis academies in adopting and utilizing TPL software, especially for the coordination and execution of TPL tournaments.
– Proven experience in marketing, communication, or a related field.
– A solid understanding of tennis, including rules, player dynamics, and tournament structures.
– Strong interpersonal skills with a knack for building professional relationships.
– Technical proficiency with mobile apps and software.
– Exceptional problem-solving abilities and customer service orientation.
– Ability to work independently and as part of a collaborative team.
How to Apply:
Interested applicants should submit their resume along with a cover letter delineating their fit for this role and their passion for tennis. Applications can be sent to [email protected]