Vedantu Looking for Associate/ Sr Associate Admin & Ops at Muzaffarpur, Bihar, India Full Time

Overall Center Management:

• Oversee the day-to-day operations of the center.
• Ensure a smooth and efficient workflow within the center.

Team Management:

• Supervise and lead the center staff, including receptionists, security personnel, housekeeping, and other support staff.
• Conduct regular team meetings to discuss goals, challenges, and achievements.

Customer Service:

• Ensure excellent customer service is provided to students, parents, and visitors.
• Address and resolve customer complaints or concerns.

Facility Management:

• Maintain and manage the physical infrastructure of the center, including classrooms, offices, and common areas.
• Coordinate maintenance activities and repairs.

Security and Safety:

• Implement and enforce security protocols to ensure the safety of students, staff, and assets.
• Conduct regular safety drills and ensure compliance with safety regulations.

Vendor Management:

• Coordinate with vendors for services such as housekeeping, security, and maintenance.
• Negotiate contracts and ensure cost-effective services.

Administrative Duties:

• Handle administrative tasks such as attendance tracking, inventory management, and record-keeping.
• Oversee the scheduling of classes and events within the center.

Budget Management:

• Assist in the preparation and management of the center's budget.
• Monitor expenses and ensure financial objectives are met.

Communication:

• Act as a liaison between the center and the corporate office.
• Communicate center updates and policies to staff.

Training and Development:

• Provide training to new employees.
• Identify training needs and coordinate professional development opportunities fo staff.

Reporting:

• Generate reports on center performance, attendance, and other relevant metrics.
• Submit regular updates to higher management.

Compliance:

• Ensure compliance with company policies, local regulations, and educational standards.