As a Senior Systems Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor’s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle’s core products, applications, and tools is important.
Job description
Purpose Of Role:
As part of the Siebel Delivery team, candidate will be involved in Siebel Application Environment Administration and Management of Siebel Environments UAT/ PREPROD/PROD. Candidate should be able to manage deliveries effectively and work on post-delivery issue investigation and subsequent fixes and/or suggestion for Siebel Delivery Teams.
Candidate should be able to work independently and demonstrate ability to work on all aspects of Siebel administration/ Environment Management. Scripting knowledge on UNIX or batch programming will be an added advantage. Candidate should be open to work at a customer site in India whenever required.
Candidate should have at least 5-8 years of experience in Siebel and should have dedicated experience of 5 years in Siebel Admin Area and should be able to coach and support less experienced team members.
Candidate should have good English speaking , writing and reporting skills.
Technical Skills:
Personal specification
Knowledge / experience
Mandatory:
Desirable:
Educational Requirements
Mandatory:
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