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Job Location
WFH
Published By
Logier Technologies
Type of Job
Full Time
Published Date
1 January 2021 at 2:30:00 am
About the job
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Requirements
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Effectively resolve L1 helpdesk queries as per deliverables outlined.
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Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format.
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Execute transactions as per prescribed guidelines and timelines.
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Ensure that performance parameters are met to meet SLA targets.
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Ensure customer/user confidentiality and data protection at all times.
