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A. MARKETING :
1. Prepare Business Plan for the year together with the respective Sales Teams.
2. Discuss and Plan business strategy based on the Business Plan made.
3. Monitor the sales teams on a daily/weekly/monthly basis to ensure the Business Plan is being adhered to and targets are being achieved.
4. Send reports to the Management on the progress of the sales teams on weekly basis.
5. Provide the Marketing team with new database.
6. Discuss with Management and make an incentive plan for the Sales Teams.
7. Motivate the Sales Team to achieve targets. Also chalk out an incentive plant for them.
8. Resolve issues, if any, of Sales Team after discussing with the Management.
9. Conduct Payment Follow up meetings with the sales team on a weekly basis.
10. Involve in payment collection if payment is not coming on time.
11. Ensure despatches are done on time and sent through proper mode of transport together with all invoice and other documents as required.
12. In case of delivery issues, discuss with Management and do the needful.
13. Ensure the sales teams are maintained files as required by the Management.
14. Ensure the sales teams are maintaining the Sourcing Directory and updating them periodically.
15. Ensure all passwords of all portals are maintained and kept handy.
16. Ensure parcels/products are sent as per the norms specified by the Client, eg. Dell.
B. MIS :
1. Ensure that recruitments are done on time and all vacancies are filled in.
2. Train staff on the SOP.
3. Ensure staff is following the SOP.
4. Conduct weekly open office meeting.
5. Conduct monthly reviews with the admin staff and send report to the Management.
6. Counsel non performing staff.
7. Conduct Exit Interview of staff leaving the company.
8. Have back up plan for staff.
9. Resolve issues of staff.
10. Conduct appraisals periodically.
C. FIS :
1. Ensure Invoices are prepared on time.
2. Ensure invoicing system is followed (For products received in the first half, invoice to be prepared in second half and for products received in second half invoice to be prepared next morning) unless it is urgent and important.
3. Ensure all payments are made on time.
4. Ensure all financial reports i.e. Daily Sales Tracker, CEO Dashboard, Cash Flow, Pending Order reports are sent on the respective days to the Management.
5. Ensue all files are maintained properly.
D. ORDER PROCESS MANAGEMENT :
1. Co-ordinate with Backend Executive on a daily basis to ensure that all orders received have been logged with respective Vendor.
2. Before the order is logged, check with the respective ME/Sales Co-ordinator if there is another Vendor with whom price can be negotiated. If yes, then check with the other Vendor also and then log the order. If possible, we must have L1, L2 and L3 quotes before the final order is logged. The Final Order must be logged with the lowest bidder.
3. Care must be taken on the delivery status before the order is logged.
4. Co-ordinate with Backend Executive on the order status of Orders logged.
5. Ensure that after order is processed, the license delivery is done to the customer.
6. For hardware orders, co-ordinate with the Hardware Team to get 3 quotes from Vendors and based on L1, L2 and L3 the order must be logged.
7. Once the Vendor is finalised, ensure that the Backend Executive loads the order with the lowest bidder.
8. In case of Foreign Shipments, ensure that the necessary documents are provided to the Courier Company for receipt of the goods.
9. Follow up is required to be done till the product/material is received by us and sent to Customer.
10. Any documentation which may be required to be provided for procuring the product/material must be done by the Hardware Co-ordinator.
E. BILLING :
1. Ensure that all billing is done on a day to day basis.
2. Checklist for billing is a copy of the Incoming PO, Outgoing PO and the final quote is given to the Accounts Department.
3. Accounts to prepare one copy of the invoice and send it to the respective ME for checking all details like name of customer, Address, GST Number, Product Description, HSN Code, Qty., Amount, GST/IGST/SGST as the case may be.
4. The ME to check all details, sign the invoice under ‘checked by’ and send it back to Accounts team.
5. Accounts to prepare the balance three copies of invoice and send it to the Management for signature.
6. In the absence of the Management, the Sr. Accountant to sign the invoice. signature.
7. Thereafter, the invoice to be sent to the customer.
F. LOGISTICS :
1. Track all couriers sent from the company, including letters/invoices/products.
2. For all documents, India Post or Professional Courier to be used.
3. Ensure that the full name of the recipient, designation, address, phone number is mentioned on the envelope before the same is handed over for courier.
4. In case of parcels, either Trackon Courier, DHL, Fedex to be used.
5. Parcel charges to be obtained from 3 courier companies.
6. In case of Dell, ensure that the packing label, packing slip, is pasted on the parcel.
7. Ensure that the packing is done as per the guidelines of Dell.
8. For all products/parcel the E-Way Bill has to be generated and sent along with the Invoice.
9. Before the parcel is given to the courier company, the same must be weighed and the mode of transport decided. (By Air/By Road, etc.)
10. In case of any problem encountered or there is any delivery issues, the same must be resolved within 24 hours.
Any other Business/Workflow or SoP defined by the Company, from time to time.
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Job Types: Full-time, Regular / Permanent
Salary: ₹12,581.00 – ₹30,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 5 years (Required)
