Luxe Opera Hotels and Resorts pvt ltd Hiring for Front Office Assistant Job at New Delhi Full Time

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests’ payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

Hotel Front Desk Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests’ payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.

Job Type: Full-time

Salary: ₹120,000.00 – ₹160,000.00 per month

Schedule:

• Rotational shift

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

Language:

• English (Preferred)