Sapphire Infocom Pvt Ltd Hiring for Front Desk Executive – Female Job at Ahmedabad Full Time

FRONT DESK EXECUTIVE [ FOR U.S.A. DOCTOR’S OFFICE ]
ENGLISH AND/OR SPANISH SPEAKING
FEMALE CANDIDATE [ ONLY WITH FLUENT ENGLISH or SPANISH ]

JOB IS FOR INTERNATIONAL OPERATIONS
WORK FROM HOME [ OPTION AVAILABLE ]
JOB TIMINGS : 5 PM TO 3 AM INDIA TIME

* SPANISH LANGUAGE KNOWLEDGE IS ADDED BENEFIT

Sapphire have market presence globally, with footprint of our international clients in USA, Australia, Kenya, Israel etc.

We are on an exciting transformative path, with significant growth potential and a true sense of purpose. At Sapphire, we’re working to make a difference to a billion future learners and to unleash their collective potential on the world. Our success is down to our people, and we are looking for more talented individuals to join us on that transformation.

The Role [ Female Candidate only ]

Sapphire is seeking motivated individuals to join our international team in the position of Frontdesk Support Executive. This role is part of a professional, supportive in global team for a location in USA providing excellent exposure to an international work environment.

Our clients are in healthcare domain in USA. The role will focus on communicating with patients in English and Spanish language, helping them for booking of an appointment, coordinating with doctor team and primary healthcare centres, virtually involved in day to day operational processes and tasks with doctor’s office.

Successful candidates will believe in mission for a quality, precise attention, patient focused, passionate learning healthcare domain and be well organised with strong written and spoken communication skills.

What does a Medical Front Desk Executive do?

· Answer the phone call, [ Fluent American English is must ]

· Schedule the appointment for the patient.

· Verify the patient demographic and insurance information.

· Gather the demographic and insurance information from the new patient.

· Enter the information in the Practice Management and HER system.

· Link the scanned documents to patient chart.

· Make the call for appointment reminders to the schedule patients.

· Escalate the incoming calls to appropriate departments.

Medical Front Desk executive skills and qualifications :

A successful female candidate will have various skills and qualifications, such as:

• Communication skills in English to converse clearly over the telephone.
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using any Practice Management and Electronic Health Record software, word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Effective English writing skills
• Effective English verbal skills.
• Knowing Spanish language is a significant plus point.

Candidate should have experience in answering phones in american english, filing paperwork or doing other related tasks applicants with one or more years of experience in general front office work.

Expected Start Date: 20/8/2022

Job Types: Full-time, WORK FROM HOME

Salary: ₹25,000.00 – ₹30,000.00 per month

Job Type: Full-time

Salary: ₹25,000.00 – ₹300,000.00 per month

Benefits:

• Work from home

Schedule:

• US shift

Supplemental Pay:

• Performance bonus

Language:

• English (Required)
• Spanish (Preferred)

Expected Start Date: 14/08/2022