TNI Career Counselling (TCC) Hiring for HR and Admin Executive Job at Mumbai Full Time

Admin & HR Associate at TNI Career Counselling

About the Organization:

TNI Career Counselling (TCC) is a global admissions advisory, career counseling and test prep venture catering to undergraduate, Masters, PH.d, MBA & EMBA programs. Additionally we work with individuals and institutions to provide counselling resources, workshops, webinars and other outreach activities. Students and professionals reach us through our varied engagement efforts. Having serviced 1000+ clients in over 5 years, we have access to over 100 qualified mentors and associates who provide mentoring on test prep and admissions guidance led by our founder Mr. Dhaval Mehta (University of Michigan & Columbia University graduate). We cover programs in 1200+ universities across 10+ countries. With clients across India, US, UAE and HK, we strive to have a healthy mix of students across high school, college and working professionals. We work with institutions across 12 countries including India, US, UK, Canada, Ireland, Singapore, Hongkong, Australia, New Zealand, Switzerland a few of them including top Ivy Leagues like Harvard, Stanford, Princeton, Yale and Partner Universities. Our testing partners are ETS TOEFL,
IELTS. You will get to work with a truly global team and make your mark in the education industry.

Web & Social Media: www.tnicareercounselling.com,www.instagram.com/tnicareercounselling
Employee Position: Admin & HR Associate (Full Time)
Office Location: BKC, Mumbai

Roles and Responsibilities

• Provide general administrative, human resource, customer support including taking calls, scheduling meetings, emailing and internal coordination with team members

• Providing information about service pricing and payment schedule to potential clients.

Answer calls from clients regarding their inquiries and support them until solution

• Maintain electronic and hard copy filing system for clients, vendors etc
• Maintain petty cash, office supplies, office expenses and bank statements for coordination with internal and external accounts
• Coordinate with external technical support for maintaining hardware/software
• Consult with Hiring Managers to identify needs and preferred qualifications for candidates

• Conduct research on suitable platforms for hiring as per requirements, build job descriptions and post on various hiring platforms for full time, interns and freelancers as required

• Complete initial interview rounds to understand fit and personality for roles before forwarding to the hiring manager if appropriate

• Contact references and perform background checks. On confirmation, complete KYC formalities and prepare offer letters

• Conduct new employee orientations & process paperwork such as NDA’s & employment agreements etc and direct disciplinary procedures. Disseminate and follow company’s protocol

• Plan and coordinate the workforce to best use employees’ talents. Resolve issues between management and employees

• Assist in resolving any administrative problems including office space bookings, data entry and scan documents where needed. Prepare and modify documents including correspondence, reports, drafts, memos and emails. Coordinate on enrollment and agreements with legal, clients, tutors. Coordinate with phone calls, messages or emails to clients for scheduling and starting sessions

• Schedule and coordinate meetings, appointments and travel arrangements for managers, counselors, and directors. Coordinate with all internal departments on tasks and success. Recording minutes of meeting

• Promote training and interaction for the well-being of employees through bi-weekly discussions. Arrange quarterly and annual reviews for employees.

• Send invoices, walk clients through payment packages and options, coordinate with the accounts team for payment collection and invoice.

• Coordinate with mentors and other vendors to onboard them and provide training/induction, execution of contractual documents and service walkthroughs.

• Adhere to company policies and procedures
• Any other tasks assigned from time to time

Required Skills

• Bachelors/Master’s degree in related fields.
• Attention to detail with the ability to prioritize projects and strong problem-solving skills
• Taking initiative, being independent and good thinking, analytical and problem-solving skills
• 2 years minimum of prior experience required
• Excellent computer skills, especially typing, google docs/sheets/ppt
• Excellent verbal and communication skills in English & Hindi
• Desire to be proactive and create a positive experience for others.
• Experience working in the education sector with small and medium-sized teams is an additional plus point
• Superior planning and organizational skills; experience in project management, event coordination, and product management a plus
• Good knowledge about ZOHO Software
• Resilience when working independently under pressure
• Good interpersonal and excellent problem-solving skills
• Must be patient and compassionate with a high level of integrity

You are required to have stable, fast internet and a laptop with relevant software for this position.

Location: BKC, Mumbai

Work Timings: 10-7:30 PM (Weekdays), 10-6 PM (Saturday)

Work Days: Monday – Saturday. Two Saturdays of the month is a holiday at the discretion of the hiring manager.

Preferred Start Date: Immediately

Compensation: INR 25,000 – INR 30,000 + annual bonus (1 year lock-in, probation term will apply)

Job Type: Full-time

Salary: ₹23,000.00 – ₹30,000.00 per month

Schedule:

• Fixed shift

Supplemental Pay:

• Joining bonus

Ability to commute/relocate:

• Bandra, Mumbai – 400015, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you stay in Mumbai? if yes, where in Mumbai

Experience:

• HR: 3 years (Required)
• total work: 4 years (Required)

Language:

• English (Required)

Application Deadline: 26/07/2022