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Job description
Responsibilities:
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Requirements:
- Bachelor’s degree in hospitality, business administration, or a relevant field.
- A minimum of 3 years’ experience in hotel management or a similar role.
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
- Demonstrable aptitude in decision-making and problem-solving. Reliable with an ability to multi-task and work well under pressure
Ability to commute/relocate:
- Panvel Sub-District, Raigarh – 410206, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Salary: ₹20,000.00 – ₹30,000.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 2 years (Preferred)
Speak with the employer
+91 9223598980
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