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- Defining and implementing front desk objectives and procedures.
- Hiring and training staff and managing the shift schedules.
- Tending to guests’ complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.
Job Types: Full-time, Regular / Permanent
Salary: ₹35,000.00 – ₹40,000.00 per month
Schedule:
- Rotational shift
Education:
- Bachelor’s (Preferred)
Experience:
- Microsoft Office: 4 years (Preferred)
- total work: 3 years (Preferred)
Language:
- English (Preferred)
