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Administrative
Apollo Hospitals Hiring for Receptionist – Front Office Job at Visakhapatnam Full Time
- To welcome the patients with a pleasant smile and wish them.
- To attend telephone calls politely by strictly adhering to telephonic manner.
- To check if the patient is new or an old patient (Already registered).
- To get the information about the nature of illness and guide them to the concerned department.
- To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD).
- To send the patient to the Medical Officer, if the information is not clear regarding their illness and guide them to the concerned department..
- To collect the reference letters if any.
- To check whether the patient has filled all relevant data in the registration form.
- To collect the fees for registration and prepare the receipt and handover to them.
- To give the registration card and hospital brochures to the patient.
- To handover the blue folder to the concerned OPD.
- If the patient is an old patient (Already registered.), guide them to the concerned OPD.
- To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer’s reference / reference letter.
- To make an entry of the referred doctors name and address in the computer.
- To guide the visitors to the concerned room / departments.
- To provide information regarding various preventive medical health checkups.
- To answer various queries of the patient.
- To take over the admission procedures / room shifting from 7.30 pm to 9.00 am
- To prepare the occupancy report, referral report, VIP report and credit list and distribute to the concerned departments.
- To handover the accounts of registration fees to the next shift person.
- To settle the registration fees in accounts on daily basis.
- To maintain the ISO / NABH / Lean Six Sigma documents.
- To participate and contribute to departmental quality initiatives.
- To be aware of departments performance and objective.
- To carryout data collection/support in data collection.
- To adhere to the safety norms of hospital and to follow both patient / staff safety.
- To perform any job/task as and when assigned by the superior.
Key Competencies
- Communication Skills
- Interpersonal Skills
- Professional knowledge
- Emotional stability & behavioral approach
- Time management
Primary Location: India
Work Locations: Apollo Hospitals-Health City-Arilova-Visakhapatnam Plot No:1 Arilova,Chinagadali, Visakhapatnam 530040
Job: Receptionist
Organization: Apollo Hospitals-Health City,Arilova-Visakhapatnam
Job Posting: Apr 11, 2022
